Zach Colbert
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Work Experience
Systems Administrator
March 2024 — Present | Sigma Design, Inc.- Desktop deployment, support, and administration
- Microsoft Endpoint Manager SME
- IT onboarding/offboarding
- Network support and administration
- Windows and Linux server administration
- Print management
- Renewer of certificates
- PowerShell wiz kid
- Printer of many labels
Junior Systems Administrator
January 2024 — March 2024 | Sigma Design, Inc.Desktop Technician
September 2021 — January 2024 | Sigma Design, Inc.- Desktop deployments lead.
- IT asset management and disposition lead.
- Employee IT onboarding/offboarding.
- Desktop support and administration.
- Desktop vulnerability management.
- Network support.
- A/V support and meeting facilitation.
IT Technician
April 2021 — Present | TEC Equipment- Desktop support for main campus and remote sites.
- Desktop deployments.
- Mobile device deployment and MDM.
- Exchange Online, Microsoft 365 administration.
- IT onboarding/offboarding.
- Application support for Volvo, Mack, Prevost, and other diesel technician softwares.
Information Technology Consultant
February 2021 — April 2021 | TEKsystems- On contract assignment at Sigma Design in Camas, WA.
- Handled desktop deployments, support, and administration in coordination with the Desktop Administrator.
- Supported inventory management needs from new device intake to decommissioning and recycling.
- Coordinated with users to remediate endpoint vulnerabilities, under the guidance of the IT manager and information security specialist.
Counseling Analyst
January 2021 — February 2021 | Sidekick Education- Interview students about their career aspirations, skills, interests, and experience via SMS chat.
- Build automation in Salesforce to support chat agents with Lightning Experience.
Lead Student IT Technician
November 2016 — July 2020 | Oregon State University- Provide high-quality remote, walk-up, and on-site desktop support for an enterprise customer base of tens of thousands of users on both Windows and MacOS devices.
- Mentor student staff by providing actionable feedback and teaching skills. Contribute articles to in-house knowledge base.
- Manage directory and email services with Active Directory and Microsoft Exchange 2010.
- Maintain and contribute to a private repository of PowerShell tools using Git and GitHub.
- Deploy software packages and configuration profiles to macOS endpoints with Jamf Pro.
Resident Camp Director
June 2019 — Present | Oregon Trail Council, BSA- Interview, hire, and onboard seasonal staff members.
- Conduct one week of staff training and camp setup, including sessions on effective teaching and learning, crisis management, and child abuse prevention.
- Provide leadership to a team of 35 staff ranging in age from 14 to 75 years old.
- Set policies to ensure camp-wide compliance with National Camp Accreditation Program standards set by the BSA.
Undergraduate Student Researcher
June 2018 — September 2018 | Oregon State University- Set research goals for senior thesis project.
- Review literature, obtain supplies and equipment in support of research goals.
- Maintain optical equipment and clean shared lab spaces.
- Report results at weekly group meetings. Perform other duties as necessary to support the research goals of the group and other researchers.
Stylist
November 2014 — June 2020 | Levi Strauss & Co.- Provide excellent customer service by guiding consumers to the products they are looking for.
- Maintain in-depth knowledge of core and seasonal products.
- Ensure the sales floor is well-stocked, and process incoming freight.
- Clean workspaces and the sales floor.